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How Can We Help You?

Find quick answers to common questions about Beastline products, orders, shipping, and more.

Order Questions

Once your order is shipped, you will receive a confirmation email with a tracking number and link. You can also track your order by:

  • Logging into your Beastline account
  • Using the tracking number in your shipping confirmation email
  • Contacting our customer service team

Orders are typically processed within 1-2 business days. During peak seasons, processing may take 3-4 business days.

We can only modify or cancel orders that haven't been processed for shipping yet. To request a change:

  • Contact our customer service immediately at support@beastline.com
  • Include your order number and requested changes
  • Call us at +91-9540086304 within 1 hour of placing your order

Note: Once your order is shipped, modifications cannot be made. You can return items following our return policy.

Creating a Beastline account is simple and offers many benefits:

  • Step 1: Click on "My Account" in the top navigation
  • Step 2: Select "Register" and enter your details
  • Step 3: Verify your email address
  • Step 4: Start shopping!

Account Benefits: Faster checkout, order tracking, wishlist, exclusive offers, and personalized recommendations.

If you haven't received your order confirmation email, please check:

  • Your spam or junk mail folder
  • That the email address was entered correctly
  • Your account's order history if you ordered as a registered user

If you still can't find it, please contact our customer service with your order details, and we'll resend the confirmation.

Shipping Information

We offer several shipping options across India:

Shipping Method Delivery Time Cost
Standard Shipping 5-8 business days Free on orders above ₹1999
Express Shipping 3-5 business days ₹199
Next-Day Delivery* 1-2 business days ₹299

*Available in select metropolitan areas only. Order before 2 PM for next-day delivery.

Yes! We ship Beastline products worldwide. International shipping typically takes 7-15 business days depending on the destination. International shipping charges vary by country and will be calculated at checkout.

Popular Destinations:

  • USA & Canada: 10-12 business days
  • UK & Europe: 8-10 business days
  • Australia & New Zealand: 12-15 business days
  • Middle East: 7-9 business days

Note: Customers are responsible for any customs duties, taxes, or import fees charged by their country.

Shipping costs are calculated based on:

  • Delivery location
  • Package weight and dimensions
  • Selected shipping method
  • Current promotions (free shipping on orders above ₹1999)

To estimate shipping costs:

  1. Add items to your cart
  2. Proceed to checkout
  3. Enter your shipping address
  4. Shipping options and costs will be displayed

You can also use our shipping calculator or contact customer service for a quote.

Returns & Exchanges

We offer a 30-day return policy from the date of delivery. To be eligible for a return:

  • Items must be unused, unworn, and in original condition
  • All original tags and packaging must be intact
  • Proof of purchase (order number) is required

Return Process:

  1. Initiate return request via your account or contact customer service
  2. Receive return authorization and instructions
  3. Pack items securely with original packaging
  4. Ship using the provided return label
  5. Refund processed within 7-10 business days of receiving return

Non-Returnable Items: Perfumes (opened), personalized items, and intimate apparel.

We offer hassle-free exchanges for size or color changes:

  • Exchanges must be initiated within 30 days of delivery
  • Item must be in new, unworn condition with original tags
  • We cover return shipping for exchanges

Exchange Process:

  1. Contact customer service for exchange authorization
  2. Return the original item following provided instructions
  3. Once received, we'll ship the replacement item
  4. If the new item has a different price, we'll process the difference

For faster service, you can place a new order for the desired item and return the original for a refund.

Refunds are typically processed as follows:

  • Credit/Debit Cards: 7-10 business days after we receive your return
  • UPI & Digital Wallets: 3-5 business days
  • Net Banking: 5-7 business days
  • Store Credit: Immediate upon return approval

Important Notes:

  • The refund will be issued to the original payment method
  • Shipping charges are non-refundable unless the return is due to our error
  • You will receive email confirmation when your refund is processed
  • Contact your bank if you haven't received the refund after 10 business days

Sizing Information

Finding your perfect fit is easy with Beastline:

  • Size Guide: Visit our detailed size guide for comprehensive measurements
  • Product Pages: Each product has specific size charts
  • Fit Notes: Check product descriptions for fit information (Slim, Regular, Relaxed)

Measurement Tips:

  1. Use a soft measuring tape
  2. Measure over thin clothing
  3. Keep the tape parallel to the floor
  4. Don't pull too tight - leave a finger's width of space

Still unsure? Contact our style experts for personalized size recommendations!

Most Beastline products are true to size, but here are specific guidelines:

  • Shirts: True to size. If between sizes, choose larger for comfort
  • Pants: True to size. Check individual product for fit type
  • Shoes: True to size. We recommend measuring your foot for accuracy
  • Perfumes: Available in standard fragrance sizes

Customer Feedback: Check customer reviews for real-life sizing experiences. Many reviewers mention if items run large or small.

Fit Guarantee: If the fit isn't perfect, we offer free exchanges within 30 days.

No worries! We make size exchanges easy:

  • Free Exchange: We offer free size exchanges within 30 days
  • Easy Process: Contact customer service for exchange authorization
  • Quick Turnaround: New size shipped once return is received

Exchange Options:

  1. Direct exchange for different size of same item
  2. Exchange for different item (price difference applies)
  3. Return for full refund and place new order

Pro Tip: For fastest service, place a new order for the correct size while processing the return of the original item.

Payment Methods

We accept a wide range of secure payment methods:

Digital Payments:

  • Credit/Debit Cards (Visa, MasterCard, Rupay, American Express)
  • UPI (PhonePe, Google Pay, Paytm, BHIM)
  • Digital Wallets (Paytm Wallet, Amazon Pay, Mobikwik)
  • Net Banking (All major Indian banks)

Other Options:

  • EMI Options (3-12 months, zero-cost EMI available)
  • Cash on Delivery (Available across India)
  • Beastline Gift Cards
  • International Cards (For overseas customers)

Security: All payments are processed through secure, encrypted gateways. We never store your payment information.

Yes! Cash on Delivery (COD) is available for most locations across India.

  • COD Limit: Maximum order value of ₹10,000
  • COD Charges: ₹49 per order
  • COD Advance: ₹200 per order
  • Availability: Check during checkout for your location
  • Payment: Exact cash amount to the delivery person

COD Restrictions:

  • First-time customers may have lower limits
  • Not available for international orders
  • High-value orders may require advance payment
  • Certain remote locations may not support COD

Tip: For faster delivery, we recommend prepaid orders which are processed immediately.

We offer flexible EMI options through various banks and financial partners:

  • Minimum Order: ₹3,000 for EMI eligibility
  • Tenure: 3, 6, 9, or 12 months (varies by bank)
  • Zero-Cost EMI: Available on select banks and products
  • Processing Fee: May apply depending on bank and tenure

Participating Banks: HDFC, ICICI, Axis, SBI, Kotak, Citibank, Standard Chartered, and more.

How to Use EMI:

  1. Add products to cart (minimum ₹3,000)
  2. Proceed to checkout
  3. Select "Credit Card EMI" or "Debit Card EMI" option
  4. Choose your bank and preferred tenure
  5. Complete the payment process

EMI details will be confirmed by your bank. Contact your bank for specific terms and conditions.

Product Information

At Beastline, we use premium materials for superior quality and comfort:

Shirts:

  • Premium Cotton & Cotton Blends
  • Linen for summer collections
  • Performance Fabrics with moisture-wicking
  • Organic Cotton options available

Pants:

  • High-Quality Denim
  • Chinos with stretch technology
  • Linen & Cotton Blends
  • Performance Trousers

Shoes:

  • Genuine Leather
  • Breathable Mesh
  • Premium Suede
  • Eco-friendly Materials

Perfumes:

  • Premium Essential Oils
  • Natural Extracts
  • Alcohol-based formulations
  • Long-lasting Concentrations

All materials are carefully selected for durability, comfort, and sustainability.

Proper care ensures your Beastline products last longer:

Shirts & Clothing:

  • Machine wash cold or warm (check care label)
  • Use mild detergent
  • Tumble dry low or line dry
  • Iron on appropriate temperature setting
  • Store folded or on hangers

Shoes:

  • Clean with appropriate cleaner for material
  • Use shoe trees to maintain shape
  • Rotate between pairs to extend life
  • Store in cool, dry place
  • Use waterproof spray for leather shoes

Perfumes:

  • Store in cool, dark place away from sunlight
  • Keep bottles tightly closed
  • Avoid extreme temperatures
  • Use within 3-5 years of opening

Detailed care instructions are included with each product.

Absolutely! Beastline guarantees 100% authentic and original products:

  • Direct Sourcing: We work directly with manufacturers and brands
  • Quality Assurance: Every product undergoes strict quality checks
  • Authenticity Promise: We guarantee the authenticity of all products
  • Brand Partnerships: Official partnerships with leading brands

How to Verify Authenticity:

  • Check for Beastline authenticity tags
  • Verify through brand verification systems when available
  • Compare with brand specifications
  • Contact customer service for verification

Our Promise: If you ever receive a product that doesn't meet our authenticity standards, we'll provide a full refund and investigate immediately.

Shop with confidence knowing all Beastline products are genuine and backed by our authenticity guarantee.

Still Have Questions?

Our customer service team is here to help you 7 days a week.

Call Us

+91-9540086304
Mon-Sun: 9 AM - 9 PM

Email Us

support@beastline.in
Response within 24 hours

Live Chat

Available 24/7
Click the chat icon below